Shipping policy

Shipping Policy for Klondike Creek Unique Boutique

Thank you for shopping with Klondike Creek Unique Boutique! We strive to provide the best shopping experience possible, and that includes clear and transparent shipping policies. Please read below for important details regarding shipping timelines, costs, and other relevant information.

Processing Times

  • Orders are typically processed within 3-7 business days after payment is confirmed.
  • Custom t-shirt orders may require an additional 2-3 business days for production, depending on design complexity and order volume.

Shipping Times

  • Standard Shipping: Estimated delivery within 7-15 business days after processing.
  • Expedited Shipping: Estimated delivery within 3-7 business days after processing. (Available at an additional cost.)
  • Shipping times may vary depending on the destination and carrier. We will provide tracking information as soon as your order is shipped.

Shipping Costs

  • Shipping rates are calculated based on your location, the weight of your order, and the selected shipping method. Final costs will be displayed at checkout.
  • Items may ship from different locations so you may receive more than 1 shipping fee. 

Order Tracking

  • Once your order has shipped, you will receive an email with tracking information. Please allow 1-2 business days for the tracking information to update.
  • If you do not receive tracking details within the specified timeframe, please contact us at klondikecreek@gmail.com.

International Shipping

  • We currently ship to the USA only. 

Delays and Exceptions

  • While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather, carrier issues, or high order volumes.
  • Please note that holidays and peak seasons may impact processing and shipping times.

Address Errors and Undeliverable Packages

  • Please ensure your shipping address is accurate at checkout. Klondike Creek Unique Boutique is not responsible for packages lost or delayed due to incorrect or incomplete addresses.
  • If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

Missing or Damaged Packages

  • If your package is lost, damaged, or arrives with missing items, please contact us within 7 business days of the delivery date at Klondikecreek@gmail.com. We will work with the carrier to resolve the issue and provide a replacement or refund if applicable.

Contact Us

If you have any questions about your order or need assistance, please reach out to our customer service team at klondikecreek@gmail.com. We're here to help!

Thank you for choosing Klondike Creek Unique Boutique. We appreciate your support and look forward to serving you!